8fb Privacy Policy

Introduction

Welcome to 8fb, Bangladesh's trusted online casino and sports betting destination. This Privacy Policy outlines how 8fb ("we", "us", or "our") collects, processes, stores, and protects personal information provided by users ("you" or "your") when accessing or using our services at https://8fb.one.

By registering an account, making a deposit, or otherwise using our platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein. If you do not agree with any part of this policy, we ask that you discontinue use of the 8fb platform.

This policy applies to all users of the 8fb platform, including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and every other region of Bangladesh. We are committed to maintaining your trust by handling your information responsibly and transparently.

Information We Collect

To deliver a secure and personalised experience, 8fb collects several categories of information when you interact with our platform. This includes both information you provide directly and information collected automatically through your use of the site:

• Identity information: full name, date of birth, gender, and a copy of a government-issued ID for account verification purposes.
• Contact information: email address, phone number, and residential address in Bangladesh.
• Financial information: payment method details such as bKash account number, Nagad number, Rocket number, or other approved payment providers — used solely to process deposits and withdrawals.
• Technical information: IP address, device type, browser version, operating system, and session data collected automatically when you visit 8fb.
• Behavioural and usage data: pages visited, games played, bet amounts, session duration, and other interaction data that helps us improve our platform and personalise your experience.

How We Use Your Information

8fb uses the information collected for the following legitimate purposes. We do not sell, rent, or trade your personal data to any third party for their marketing activities.

• Account creation and management: to register your account, verify your identity, and maintain your player profile securely.
• Transaction processing: to handle deposits via bKash, Nagad, Rocket, and Upay, and to process withdrawal requests to your preferred payment method.
• Customer support: to respond to your enquiries, resolve account issues, and communicate important service updates.
• Fraud prevention and security: to detect suspicious activity, prevent unauthorised access, and protect the integrity of the 8fb platform.
• Responsible gaming compliance: to monitor gameplay patterns, enforce deposit limits, and support our responsible gaming commitments including self-exclusion requests.
• Service improvement and personalisation: to analyse usage trends, optimise game offerings, and tailor promotions and content relevant to your interests as a player.

Sharing of Your Information

8fb does not share your personal data with unrelated third parties. However, in limited and clearly defined circumstances, we may share information with trusted service partners who help us operate the platform:

• Payment processors: bKash, Nagad, Rocket, Upay, and other approved payment service providers receive only the transaction data necessary to complete your deposit or withdrawal request.
• Game and technology providers: Pragmatic Play, Evolution Gaming, Spribe, and other software providers may receive anonymised usage data to ensure correct game functionality and RTP compliance.
• Legal and regulatory authorities: if required by applicable law or a valid court order, we may disclose information to law enforcement or regulatory bodies. We will always notify you unless we are legally prohibited from doing so.

Under no circumstances will 8fb sell, lease, or trade your personal information for marketing or commercial purposes by third parties.

Cookies and Tracking Technologies

8fb uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and measure site performance. Cookies are small text files stored on your device. They help us understand how you navigate our platform so we can make continuous improvements.

You may control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of certain features on 8fb, including game loading and session persistence. By continuing to use our platform, you consent to our use of essential cookies.

Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations. Active player accounts will have their data retained for the duration of the account's existence plus a reasonable period thereafter.

If you request account closure, 8fb will delete or anonymise your personal data within a reasonable timeframe, except where we are required to retain certain records for legal, fraud prevention, or responsible gaming compliance purposes.

Your Privacy Rights

As a valued 8fb player, you hold the following rights with respect to your personal data. You may exercise any of these rights by contacting our support team at [email protected]:

• Right of access: request a copy of the personal data we hold about you.
• Right of rectification: request correction of any inaccurate or incomplete personal data we hold.
• Right of erasure: request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention obligations.
• Right to restrict processing: request that we limit how we use your data in certain circumstances, such as while a dispute is being resolved.
• Right to withdraw consent: where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

We will respond to all valid data rights requests within 30 days of receipt. Requests may be subject to identity verification to protect your account security.

Security Measures

8fb implements robust technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our platform uses SSL (Secure Sockets Layer) encryption across all data transmission points, and our servers are maintained in secured data centres with access control and monitoring systems in place.

While we take every reasonable precaution, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your 8fb account, enable any available two-factor authentication options, and report any suspicious activity on your account immediately to [email protected].

Third-Party Links

From time to time, our platform may reference or mention third-party services such as game providers or payment partners. These external entities have their own privacy policies, and 8fb is not responsible for their data handling practices. We recommend reviewing the privacy policies of any third-party service you engage with in connection with your 8fb activity.

Children's Privacy and Age Restriction

8fb is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from any individual under the age of 21. Our registration process requires users to confirm their age and provide valid identity documentation for verification.

If you believe that a person under 21 has registered on our platform, or if a minor has accessed an account, please notify us immediately at [email protected]. We will take prompt action to investigate and, where confirmed, close the account and delete associated personal data.

Changes to This Privacy Policy

8fb reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal obligations, or service offerings. When we make material changes, we will revise the "Last updated" date at the top of this page and, where appropriate, notify registered users by email.

We encourage you to review this Privacy Policy periodically. Your continued use of 8fb following the posting of any updates constitutes your acceptance of those changes. If you disagree with a material change, please contact us or close your account before the change takes effect.

Contact Us

If you have any questions, concerns, orrequests regarding this Privacy Policy or the way 8fb handles your personal data, our support team is available to assist you.

You can reach us by email at: [email protected]